» Brokers & Consultants

In today’s business environment, it is tough enough to attract and keep great clients on your own merit, without having to worry about the other factors that are out of your control. As a trusted advisor to your clients, all of the referrals and recommendations that you make for their well being will often, in their minds, be perceived as an extension of you. This is just a necessary part of doing business. In fact, this is so important, to say the least, that the outside professionals, niche vendors, and specialty service providers that you introduce to your own clients can have a big influence on how your client thinks about you.

How many times have you been caught between the “pain of change” and the cost to hang tough? This may occur when you recommend a specific TPA to a client that you thought would be a great fit, only to begin receiving complaints later from your client because he doesn’t value the level of service that his folks are getting from the TPA. Yikes! This is where you carefully weigh the costs of moving away from one TPA in mid-year with the risk of losing your client in the process! Choosing the right partner at the outset is one way to avoid this situation.

Ask your TPA partners to see a report of the number and percentage of coding errors that their current system is catching before payment is made. If such a report is not available through your current TPA, ask them to contact Medical Claims Review to learn more about how we save employer-sponsored health plans significant dollars on unwarranted payments.

MCR helps maintain health plan affordability so that you can continue providing a key foundation impacting the satisfaction of your clients and their employees.